Return & Refund Policy

Last updated: January 20, 2025

Thank you for choosing Nagaschool Academy for your investment education needs. We strive to provide high-quality courses and consulting services.

Digital Courses

Due to the digital nature of our online courses and the immediate access provided to course materials upon purchase, we generally do not offer refunds once a course has been accessed.

However, we want you to be satisfied with your learning experience. If you purchase a course and find it does not meet your expectations *before accessing more than 10% of the course content* (e.g., watching videos, downloading materials), you may request a refund within 7 days of purchase.

To request a refund under these conditions, please contact us at [email protected] with your order details and the reason for your request. We reserve the right to review access logs to verify eligibility.

Refunds are processed at our discretion and are typically issued back to the original payment method within 5-10 business days.

Consulting Services

Consulting services are personalized and involve dedicated time from our experts. Fees for consulting sessions or packages are generally non-refundable once the service has commenced or been delivered.

If you need to reschedule a booked consulting session, please provide at least 48 hours' notice. Sessions cancelled or rescheduled with less than 48 hours' notice may be forfeited or subject to a rescheduling fee, at our discretion.

If you purchase a consulting package and decide not to proceed *before the first session*, you may be eligible for a full or partial refund, depending on any preparatory work already undertaken. Please contact us to discuss your specific situation.

Exceptional Circumstances

We may consider refunds outside of the above policy in exceptional circumstances, evaluated on a case-by-case basis. Examples might include technical issues preventing access to the course or service, or significant misrepresentation of the course content (which we strive to avoid through clear descriptions).

Contact Us

If you have any questions about our Return & Refund Policy, please contact us before making a purchase: